Friday, May 4, 2018

CEO makes good call on rapid response

I still can not believe that people would want to shoot schools so much. I mean I understand that they are going through pain, but leave other kids out of it. That being said, I can understand the mother's anger in the amount she had to pay. I am glad she expected to pay quite a bit of money and not assume they would give her a free flight. I am also happy to read about the founder/CEO giving the mother her money back entirely, as well as giving her an additional donation of $18,000 to go towards funds for her son. It makes me continue to believe that there are still compassionate people in this world.

This CEO Faced a Social Media Disaster. His Rapid Response Was Brilliant (and Might Have Saved His Company)

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